Course Code
QA001
Course Designer
Richard Murray
Objectives
This two-day course is designed to provide the knowledge and practical skills to carry out effective internal management system audits in IT businesses.
Topics Covered:
- ISO 9001:2008 requirements.
- Planning and maintaining an audit programme.
- Planning an audit.
- Carrying out an audit.
- Reporting audit findings.
- Monitoring corrective action.
Who Should Attend?
This course is designed for delegates who will carry out internal audits of business processes within their organization.
Duration
Two days.
Type of Course
This course is run as a workshop because of the mandatory practical exercises that are involved. (A subset of the course material is also available to delegates through our virtual learning environment.)
Prerequisites
No special preparations are needed before attending the course. However, delegates who have a basic knowledge of the ISO 9001:2008 standard may find that this gives them a slight advantage during Day 1 of the course.
Qualifications
Delegates are subject to continuous assessment and are also asked to complete a short written test at the end of the course. Delegates who successfully complete the course are awarded a formal 'certificate of attendance and successful completion'. Delegates who attend all sessions but do not pass the continuous and written assessments are provided with a 'certificate of attendance'.
Last updated: 4 January 2010
